Privacy Policy

 Website: www.nurseoncallhyd.in

At Nurse On Call Hyd, we are committed to protecting your privacy and safeguarding your personal and medical information. By using our website and services, you agree to the terms outlined in this Privacy Policy.

Information we may collect:

• Full Name 
• Phone Number 
• Email Address 
• Residential Address 

Patient condition and symptoms 

• Treatment details (e.g., IV therapy, wound care) 
• Medical history (shared voluntarily) 

• GPS location (only with your permission for service delivery) 

• IP address 
• Device/browser type 
• Basic website usage data (via cookies) 

We use your information to:

• Provide and manage home healthcare services 
• Schedule appointments and assign nurses 
• Communicate via call, SMS, or WhatsApp 
• Improve service quality and user experience 
• Ensure patient safety and continuity of care 

We do not sell or rent your personal data.

We may share your information with:

• Assigned healthcare professionals (nurses/medical staff) 
• Internal support team for coordination 
• Third-party tools (e.g., WhatsApp, Google Maps) for service delivery 
• Legal authorities, if required under applicable laws 

We take reasonable measures to protect your data, including:

• Secure handling of personal and medical information 
• Restricted access to authorized personnel only 
• Monitoring systems to prevent unauthorized access 

However, no system is 100% secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary for:

• Service delivery 
• Legal compliance 
• Internal record-keeping 

You may request deletion of your data at any time.

You have the right to:

• Access your personal data 
• Request correction of incorrect data 
• Request deletion of your data 
• Withdraw consent for data usage 

To exercise these rights, contact us directly.

Our website may use cookies to:

• Improve website performance 
• Enhance user experience 

You can disable cookies through your browser settings.

We may use:

• WhatsApp (for booking & communication) 
• Google Maps (for location services) 

These services operate under their own privacy policies, and we are not responsible for their practices.

Our services are not intended for individuals under 18 without guardian consent.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

For questions or concerns regarding this Privacy Policy:

📞 Phone: +91 60091 92344
🌐 Website: www.nurseoncallhyd.in

“We respect your privacy and handle your personal and medical data with strict confidentiality and care.”